Terms & Conditions
Terms & Conditions & Rental Agreement – Doon Premium Self Drive Car Rental
Last Updated: October 2026
By booking or renting a self-drive vehicle from Doon Premium Self Drive Car Rental, you agree to the following terms and operating conditions:
1. Driver Eligibility & Documentation
The renter/driver must be at least 21 years of age.
The renter must present a valid, original Driving License and a valid Government ID (Aadhaar Card / Passport) at the time of vehicle handover.
The vehicle must only be driven by the registered customer authorized in the rental agreement.
2. Security Deposit & Payments
All rental charges must be paid in advance prior to vehicle delivery/handover.
A refundable security deposit is mandatory for all vehicles. The deposit will be refunded within 24 to 48 hours of vehicle return, subject to vehicle condition and traffic violation checks.
3. Prohibited Usage
The rented vehicle shall strictly NOT be used for:
Any illegal activities, commercial passenger transportation, racing, or rallies.
Driving under the influence of alcohol, drugs, or intoxicating substances.
Transporting hazardous or banned substances.
Sub-leasing or handing over driving control to an unauthorized third party.
4. Traffic Fines, Challans & Tolls
All Fastag tolls, parking fees, state entry taxes, and traffic challans incurred during the rental period are the sole responsibility of the renter.
Any automated e-challans generated during the rental duration will be deducted from the security deposit or billed directly to the customer.
5. Fuel Policy
Vehicles are provided with a recorded fuel level. The vehicle must be returned with the same fuel level as handed over. No refund is issued for excess fuel.
6. Damage, Theft, and Breakdown
In case of any mechanical issues or accident, the renter must notify our support line (+91 8923665501) immediately. Negligent damage, rash driving, or damage arising from policy violation is strictly payable by the customer.
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